Prior to installing the mce device processing tool on a new PC, please contact your Cellbie account representative to ensure that sufficient licenses are available to support an additional instance.

To install the mce device processing tool, please follow the steps outlined below.

IT Requirements

Before installation begins, please ensure the following requirements are met:

  1. Minimum PC/Hardware: CPU-i3 or equivalent, RAM-2GB, HDD-2GB free space
  2. Administrator privileges (your Windows user account)
  3. An open connection to the Internet
  4. mce Starter kit: mce Hub, Power adapter, set of USB cables
  5. Make sure you have some handsets (at least one Android and iOS) available for test

mce Software Download link (note: we recommend the Chrome browser for this download):

install.mce-sys.com

You’ll need your Product Key. If you don’t have your Product Key, please email Cellbie Support at [email protected].

Software Installation Steps:

  1. Click the mce Software Download link above and enter your assigned Product Key when prompted (Hint: cut & paste the key to avoid typos)
  2. Follow the prompts to complete the installation.
  3. Launch the application from the “mce Systems” shortcut created on your Desktop.
  4. Follow the prompts to activate your license.
  5. Connect the USB hub to AC power and connect it to a USB port on the PC.

If you encounter problems, please contact Cellbie Support at [email protected].